Grand Hotel Salem

Welcome to The Grand Hotel Salem, located in historic Downtown Salem and Greetings from Izzy!

Use our concierge app, complete with a new Help Desk to explore hotel amenities, get food delivered, meet our Front Desk Manager, check out restaurant menus, message the front desk, book your next room or meeting/wedding space, check meeting times, connect with us on Facebook and TripAdvisor, discover local restaurants, shops and attractions. Use our app to share a beautiful, send/share a free vintage postcard from our hotel instantly. Fill out your Guest Services Comment Card on our App so we can continue improving our guest experience.

NEW: Izzy Speaks! Our Voice Assisted Hotel Pal Chatbot IZZY is here 24/7 to help you. You can use her with a voice or without. She can help you book your next stay or tell you a joke to cheer you up.

HospitalityVision enables hotels to offer their guests a full-time, 'personalized' virtual concierge with all their Guest Service Directory hotel information in one place.