GuestTouch

GuestTouch is the ultimate hotel reviews, surveys, guest messaging, and engagement platform for modern hoteliers.

With GuestTouch Messaging:
- Send automated messages at all stages of the guest journey - from booking and pre-arrival to in-stay and post-stay
- Send unique messages based on room number/type.
- Send targeted bulk messages to specific audience
- Connect through SMS, WhatsApp, and OTA channels like Expedia
- Manage all communication in a single unified inbox
- Engage with potential customers directly through Google Search, WebChat, and OTA channels
- Official partner for Google Business Messages and Expedia

With our All-in-One Reputation platform powered by guestAI:
- Collect more online reviews across platforms automatically with PMS integration
- Gather internal guest feedback through smart surveys
- Track reviews seamlessly with comprehensive monitoring
- Access detailed reports with actionable insights
- Respond to reviews efficiently with guestAI or with GuestTouch Concierge for managed responses
- Manage multiple properties and brands with unique reporting
- Discover how thousands of accommodation providers use GuestTouch to transform their hotels.