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HIL IT Help Desk support on the go

HIL IT Help Desk

by Hil Limited

What is it about?

HIL IT Help Desk support on the go. It's a mobile app by HIL Limited that helps the employees to quickly raise the tickets - Incidents/Requests related to Application support, Infra Support, network, SAP etc. through the mobile, Track them & get regular updates on the raised ticket.

App Details

Version
1.1
Rating
NA
Size
26Mb
Genre
Business
Last updated
January 12, 2021
Release date
October 20, 2020
More info

App Screenshots

App Store Description

HIL IT Help Desk support on the go. It's a mobile app by HIL Limited that helps the employees to quickly raise the tickets - Incidents/Requests related to Application support, Infra Support, network, SAP etc. through the mobile, Track them & get regular updates on the raised ticket.

Key Features:
1. Quickly raise the tickets - Incidents/Requests
2. Access and manage all Tickets, Changes, Change Approval Requests.
3. Stay informed about all updates and changes with push notifications.
4. Manage support - Set priorities, assign agents, change tickets statuses, convert ticket into a change.
5. Change Management.

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