Host Concepts by JTECH

Host Concepts™ is an all-inclusive restaurant app that optimizes front-of-house operations and guest management. Easily optimize table turnover, manage waitlists, track reservations, and interact with staff and guests via text or JTECH pagers – all from one single app.

Host Concepts’ Solutions Include:

- GUEST SMS TEXTING: Text guests a reservation reminder 24 hours in advance and send texts when their table is ready.

- TAP-AHEAD™ SEATING: Add a TAP-AHEAD™ link to your website or mobile app to enable guests to conveniently add themselves to your waitlist.

- RESERVATIONS: Accept reservations on your website, and then use at-a-glance auditing of guests seated, wait times, cancellations and more.

- TABLE TRACKING: Easily update table status and availability to seat guests quickly for an optimal guest experience.

- HOTSCHEDULES INTEGRATION: Pull in HotSchedules for employee work schedule visibility.

- TABLE ASSIGNMENT: Quickly assign servers to sections, pre-plan staff shifts, track server rotation and view table history.