HSBC Health

Expert healthcare that’s only a tap away


HSBC Life Online Health Services allows you, as a HSBC Life protection customer, to access a world of healthcare from your phone, anytime, wherever you are.


6 important services. 1 convenient app.


At HSBC Life we’re committed to providing support and peace of mind at every stage of life.


In recognising that your ongoing health is of vital importance to both you and your family, we’ve partnered with Square Health who can provide you with expert medical assistance and wellbeing support – all accessible through the HSBC Life Online Health Services app.


Square Health is the sole provider of the following clinical health services:


• Second Medical Opinion - an extra layer of reassurance. Check a diagnosis, ask questions and get advice on treatment options by speaking to a UK-based medical specialist by video call or face-to-face.


• Digital GP Consultation - your consultation is only a call away. Talk to a UK doctor 24/7 about any health or medical concerns by video call


• Physiotherapy - restoring movement and function. Take advantage of an initial assessment, personalised treatment plan


• Health Check - knowledge is power. Arrange a Health Check through the app to get tested on the status of over 20 health markers using a simple blood test kit


• Mental Health Support - looking after your mind. Access an initial video assessment with counsellors, therapists who specialise in cognitive behavioural therapy (CBT) and psychologists


As an HSBC Life policyholder you can enjoy these at no extra cost and with no consultation fees. Your partner, and children (up to age 23) can also take advantage of some of the services. Full details can be found in your Brochure.