HXA Door Connect

HXA Door Connect for Microsoft Teams is a modern and innovative door communication system that integrates seamlessly with Microsoft Teams, transforming the way companies handle guest interactions and entry control.

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[Key Features]
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+Customizable Door Buttons: Easily add multiple ringing buttons to the app’s dashboard. Each button can be assigned to specific Microsoft Teams channels, enabling efficient communication based on your organization’s structure.

+ Guest Concern Selection: Each button can feature a customizable menu of concerns. Guests can choose their reason for ringing, and HXA Door Connect will instantly generate a Teams post to the corresponding channel with their selected concern.

+ Guest Insights: Teams can view the selected concern, and optionally, a photo of the guest. For GDPR compliance, the app offers the ability to display a privacy statement and request guest consent before taking any photos.

+ Chat and Media Support: Guests can receive chat responses directly on the display, allowing for immediate follow-ups to any inquiries. Whether the team needs to clarify details, share a helpful image, or use emojis to make the conversation more engaging, the app supports a variety of communication formats.

+ Integrated Bell Signal: The app supports IP Relays to send acoustic signals (e.g., ringing bells) in addition to Teams messages, notifying staff across the facility when a guest arrives.

+ Direct Teams Interaction: One of the standout features of HXA Door Connect is the ability for Teams users to respond to guests directly from Microsoft Teams. After receiving a message or post triggered by a guest, staff members can initiate a real-time chat with the guest right on the door display. Whether it’s a simple text message, image, or even an emoji, the team can communicate back with guests seamlessly.

+ Direct Teams Calls: Coming soon, the app will support direct Teams calls between guests and staff, further enhancing the interaction options between guests and company members.

+ KENTIX Door Lock Integration: Unlock doors via pin entry directly from the app, supporting secure access management and entry control.

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[Reason why]
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HXA Door Connect is the ultimate replacement for traditional intercom systems, elevating the standard of door communication in companies. It enhances the capabilities of reception desks, digitizes entry control, and ensures secure, streamlined interactions at all points of company entry.

With real-time chat and media exchange capabilities, HXA Door Connect allows your team to communicate with guests in a modern, flexible way, making it easier to manage company entries and create a seamless, more personal guest experience.

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[Setup instructions]
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An account with HXA.io is required. After that, a suitable Microsoft Teams Connector must be created to establish a connection to Microsoft Teams. Once this is done, the Door Connect resource can be created in the system and configured accordingly. For detailed setup information, the help section at docs.hxa.io can be used.