iExperience

iExperience is a revolutionary, AI-based, guest experience analysis, evaluation and improvement solution for the Hotel Industry. It is an advanced, professional and privacy-centric system that uses the power of AI to analyse, understand, evaluate and improve guest experiences in a deep, continuous and incremental way, even without guest direct feedback!

The ultimate goal is to engage both the guest and the hotel business to collaborate in maximising the experiences, for the best benefit of both sides.

This guest app provides:

- General hotel information including room types, facilities and extras available for a particular experience.
- Location-based notifications while the system detects the interaction of guests with various hotel facilities.
- Health & Fitness stats.
- Quick, user friendly, bi-dimensional reviews, requested continuously during the stay, while the system detects the interaction of guests with various hotel facilities or their room.
- Hotel Chat
- Personalised AI-based recommendations for improving the experience, based on multiple layers of data such as personal (gender, age, urban/rural living, educational level, financial level, hobbies and interests etc), behavioural (interaction with hotel facilities), health & fitness (heart rate, stress level, sleep score, sport activities), and reviews.
- Personalised AI-based recommendations of various extras that are available at experience level, based on multiple layers of data such as personal (gender, age, urban/rural living, educational level, financial level, hobbies and interests etc), behavioural (interaction with hotel facilities), health & fitness (heart rate, stress level, sleep score, sport activities), and reviews.