IMA Dairy & Food Support

IMA Dairy&Food Support allows companies to provide their customers with a remote support to significantly improve maintenance, repair and support processes as well as reducing onsite and travel costs for experts.

ONE BUTTON SOLUTION
With one touch, IMA Dairy&Food Support immediately connects technicians to the right support expert on smartphones, tablets or smart glasses.

INDIVIDUAL & GROUP CHAT
Individual and group chat for text communications with file sharing feature for use in loud machinery spaces, quick/immediate data exchange and working in offline spaces.

ONLINE/OFFLINE ANNOTATIONS
Technicians and experts can draw and write directly onto real world objects during video calls. For Low/No WiFi or mobile data scenarios, simply take a screenshot or photo, annotate it and send it.

Please get in touch with our IMA Dairy&Food Support service team to set up your accounts and get started: service.hassia@ima.it.