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iSERV by ITHENA

All in one service management application provides various roles of - your customer including - service techs, managers, and other team members - with digital and real-time visibility to the equipment information

All in one service management application provides various roles of - your customer including - service techs, managers, and other team members -  with digital and real-time visibility to the equipment information

iSERV by ITHENA

by ITHENA, LLC
iSERV by ITHENA
iSERV by ITHENA
iSERV by ITHENA

What is it about?

All in one service management application provides various roles of - your customer including - service techs, managers, and other team members - with digital and real-time visibility to the equipment information. Operators or Tech can log cases and collaborate with the OEM's service team - all from an integrated, easy to use - mobile app and a web portal.

iSERV by ITHENA

App Details

Version
2.5.0
Rating
NA
Size
19Mb
Genre
Business Productivity
Last updated
November 29, 2024
Release date
September 15, 2022
More info

App Screenshots

iSERV by ITHENA screenshot-0
iSERV by ITHENA screenshot-1
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App Store Description

All in one service management application provides various roles of - your customer including - service techs, managers, and other team members - with digital and real-time visibility to the equipment information. Operators or Tech can log cases and collaborate with the OEM's service team - all from an integrated, easy to use - mobile app and a web portal.

It provides the OEM teams the ability to connect, visualize, and act on customer issues within the defined Service Level Agreements.

Key Features:
- Ticket management
- Self guidance for troubleshooting
- Remote collaboration through AR/VR
- Performance monitoring

iSERV is a registered trademark owned by ITHENA whose intellectual property is iSERV.

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