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ITIL, formally an acronym for Information Technology Infrastructure Library, is a set of detailed practices for IT service management (ITSM) that focuses on aligning IT services with the needs of business

ITIL - Exam Prep 2018

by Learn & Train

What is it about?

ITIL, formally an acronym for Information Technology Infrastructure Library, is a set of detailed practices for IT service management (ITSM) that focuses on aligning IT services with the needs of business. In its current form (known as ITIL 2011), ITIL is published as a series of five core volumes, each of which covers a different ITSM lifecycle stage. Although ITIL underpins ISO/IEC 20000 (previously BS 15000), the International Service Management Standard for IT service management, there are some differences between the ISO 20000 standard and the ITIL framework.

App Details

Version
1.0
Rating
NA
Size
21Mb
Genre
Education
Last updated
December 2, 2017
Release date
December 2, 2017
More info

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App Store Description

ITIL, formally an acronym for Information Technology Infrastructure Library, is a set of detailed practices for IT service management (ITSM) that focuses on aligning IT services with the needs of business. In its current form (known as ITIL 2011), ITIL is published as a series of five core volumes, each of which covers a different ITSM lifecycle stage. Although ITIL underpins ISO/IEC 20000 (previously BS 15000), the International Service Management Standard for IT service management, there are some differences between the ISO 20000 standard and the ITIL framework.

App Features:
• 2018 Latest Update
• Two Exam Modes: Virtual Mode, and Study Mode
• Quick Knowledge Mode
• Review Your Answers
• Well Researched Questions
• Auto Save Exam
• Progress Log
• Smart Filters
• Create Custom Exams
• Bookmark Questions
• Based on 2018 Syllabus
• Unique Questions
• No Additional Purchases or Subscriptions
• No Internet Connection is required
• Free Feature Updates
• Highest Passing Rate!

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