iTWO fm HelpDesk

iTWO fm App HelpDesk is the perfect mobile supplement for iTWO fm - with a range of use from Facilities Management / CAFM / IWMS / CMMS, Property Management to Real-Estate Management.

iTWO fm HelpDesk has a direct interface to your existing iTWO fm installation and is able to process transactions, maintenance management or fault messages. The app is able to record any type of e.g. technical breakdowns or requests to your internal HelpDesk, capture photos and much more.

More information on the range of uses of iTWO fm is available at http://bit.ly/1aobB3I.

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TECHNICAL REQUIREMENTS:

The app is available for several platforms. The prerequisite is a licensed web service and a current iTWO fm server. The web service can be used for all platforms.

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What's new about iTWO fm HelpDesk 5.0?

Attention: Starting with version 5.0 the specification of a user in the web.config is mandatory.

- Rebranding to iTWO fm
- Access to media library to select existing photos
- Basic configuration moved from app to server (web.config)
- Site selection with GPS-based distance
- Integration with app device manager for control and overview of used devices
- Additional support utility via exportable protocol and database backup
- Various improvements and bug fixes