Kutuma - On The Go

Looking for a smarter and most cost-effective way to get your packages delivered?” Kutuma – on the go” is here to transform your delivery experience!
“Kutuma – on the go” is a peer-to-peer (P2P) logistics platform that connects senders, who require delivery services for small or large items, with potential carriers who already plan to travel in the same direction as the items to be delivered. The platform works on basis of a bidding process.
For Senders: Post your packages on our platform and watch as carriers bid for the opportunity to deliver them. Choose the best offer based on price and delivery time, and track your parcel every step of the way. It’s simple, efficient, and tailored to your needs!
For Carriers: Turn your travel into earnings! Whether you're driving across town or cross-country, list your availability and bid on delivery jobs that fit your route. Get paid for every package you deliver, and make the most of your journey.
With ” Kutuma – on the go” , you get:
• Competitive Bidding: Choose from multiple offers and select the best delivery option.
• Real-Time Tracking: Monitor your package from pickup to delivery with live updates.
• Flexible Earning: Carriers earn money based on their routes, making travel profitable.
• Simple & Secure: Easy-to-use app interface and secure transactions for peace of mind.
• Real-Time Communication: Using built-in chat system, senders can provide immediate instructions, clarify details, and address any concerns directly with the carrier, ensuring that their package is handled according to their preferences.
• Wallet System:
• Convenience: Package senders can load money into their Wallet and use it directly for delivery services, simplifying the payment process and avoiding the need for repeated transactions.
• Controlled Spending: Senders can manage their delivery budgets by preloading a specific amount into their Wallet, making it easier to track and control spending on delivery services.
• Balance Monitoring: Wallet system provides real-time balance updates on transaction history, helping senders keep track of their expenditures.
• Easy Refunds: If there are cancellations or issues with a delivery, refunds or adjustments can be processed directly to the Wallet, simplifying the resolution process and making funds readily available for future transactions.
• Access to Funds: Users can request withdrawals of funds from their Wallet to their bank accounts, providing them with greater access to their money.
• Delivery requests flexibility: Senders or Carriers may cancel delivery requests at any time if the trip has not commenced.
• Dispute: Any delivery request cancelled after the carrier has started the trip will automatically be classified as “dispute”. In this case, app administrator will act as a neutral mediator, facilitating communication between the sender and carrier to help them understand each other's perspectives and reach a resolution during delivery issues. Parties must adhere to the app’s policies and guidelines for dispute resolution and communication.
• Enhance Security using PIN: Sender will receive an automated PIN which should be shared with the carrier once the delivery is handed over to the intended recipient or authorized person, reducing the risk of package theft or misdelivery. Funds for delivery services are only transferred to the carrier once the authorization through the PIN is completed.
• Ratings: Senders and carriers can provide ratings to each other on completion of delivery which will significantly enhance the quality of service and provide valuable feedback for both parties.