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Live Chat 24/7 is especially useful for startups who don't have the human resources to dedicate for their customer service operation

Live Chat 24/7

by Botego Bilgi Teknolojileri A.Ş.

What is it about?

Live Chat 24/7 is especially useful for startups who don't have the human resources to dedicate for their customer service operation.

App Details

Version
1.0.3
Rating
NA
Size
18Mb
Genre
Business Productivity
Last updated
June 24, 2017
Release date
June 23, 2017
More info

App Screenshots

App Store Description

Live Chat 24/7 is especially useful for startups who don't have the human resources to dedicate for their customer service operation.
It offers around-the-clock availability, offering visitors the ability to submit their messages even if there's no agent available.

Shortcuts allow retrieval of answers with a couple of keystrokes, leading to a faster response, thus, customer satisfaction.

Push notifications allow you to be aware of user questions real time, and impress your customers with quick responses, no matter where you are.

Detailed analytics on your dashboard provide you with an outlook of the conversations and give you control over your customer service operation. Number of Live Chats by date, widget opens are visits are easily accessible, supported with colorful graphs.

Add multiple agents and have them attend your customers, based on availability.

Desktop and web interfaces also available.

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