Lloyds Bank Smart ID

Prove who you are with just your phone
Lloyds Bank Smart ID, brought to you by Yoti, is the safe way to prove who you are, online and in person, with many UK businesses.



For many of us, signing up to services, buying things and even applying for jobs has moved online. But the way we prove our identity hasn't changed.



With Smart ID, you can safely share verified details like your age, name or address straight from your phone. You’ll only share the details you need to and nothing you don’t – so you stay in control of your data.


With Smart ID you can prove your identity or age:

• In person – including at many convenience stores, Post Offices and cinemas.
• Online – including proving your right to work and completing DBS checks.


Just so you know, at the moment, you can't use Smart ID to access your Lloyds Bank mobile banking app or to manage any of your Lloyds Bank banking products.


Explore this early version of the app and look out for improvements and even more places where you can use Smart ID coming soon. Keep an eye on the Explore section.


Register in minutes
You don’t need to be a Lloyds Bank customer to get a Smart ID. Anyone over the age of 13 can register.


Creating your Smart ID account takes about 5 minutes. Just follow these steps:

• Download the app.
• Enter your age and country of residence.
• Consent to a face scan, the Terms and Conditions, and Privacy Policy.
• Add your mobile number and create a five-digit PIN.
• Take a face scan.


To get the most out of your Smart ID, you’ll need add a government-approved ID document like a passport or driving licence.


Who is Yoti
Yoti is the digital identity technology company chosen by Lloyds Bank to provide the technology and customer support for Smart ID. Yoti is responsible for keeping your details safe and answering all your questions. With that in mind, you’ll consent to Yoti’s terms and conditions.


Keeping your data safe
Once verified, any details you add to your Smart ID are encrypted into unreadable data and stored in your phone. You’re the only one with the key to unlock it.


Smart ID’s systems are built in a way that means no one can mine or sell your data to third parties. Once the security check is complete, no one can access any of your personal details.


Important information
Right now, Smart ID is compatible with iOS 15.0 and over.
Please note, you can’t use Smart ID on beta versions of an operating system.


Lloyds Bank plc Registered Office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales no. 2065. Telephone 0207 626 1500.
Yoti Ltd Registered Office: 6th Floor, Bankside House, 107 Leadenhall St, London EC3A 4AF, UK. Registered in England and Wales no. 08998951