Malomaat

Malomaat 411 the first and largest database of critical, useful and vital information online.
Introduction
Access to information and knowledge is one of the essential elements for both the private and public sectors for strategic and investment decisions.
In Afghanistan, access to information is one of the biggest dilemmas in productivity and effective economic policy, which is limited to infrastructure, low literacy, and a complex and rapidly changing environment. In a country where most of its population are living in rural and its GDP is dependent on agriculture completely deprived of the flow of information needed to advance labor markets nationally and internationally. Lack of access to information prevents small and medium-sized companies from gaining competitive opportunities. Besides, e-learning opportunities, effective review of facts and criteria, and timely and seasonal updates on the economic situation are not available. Based on these needs, Malomaat 411 came into existence.
who are we?
Malomaat 411 is a nationwide call Center and information guide that can address the need for information and the information gap in Afghanistan. Information 411 is the first information center in the country that obtained its license from the ATRA office in 2015 and provides information to the callers' questions from each department. With headquarters in Kabul, 411 information services are available 24 hours a day through all telecommunications networks inside and outside Afghanistan. Callers can call 411 within Afghanistan and 411 411 + 789 939 from outside Afghanistan to speak with one of our service representatives to get the information they need on various topics, including the location and contact number of companies and offices. Government provides. Our service representatives respond in Dari, Pashto, or English using our reputable information database that records information from private companies and government offices.
How do we work?
On average, we receive more than 1,000 calls a day, and our experienced call center team strives to provide the requested information in the shortest possible time. Daily information is collected by the data collection team from all over the country and is approved and refined by our accreditation team. Confirmed and valid information is then processed and inserted by our database registration team. Our experienced and trained teams work day and night to maintain the database with new and accurate updated information.
Over the past 5 years, we have helped thousands of people with their questions and solved their problems.
Our vision:
To be the largest and most secure information center for those who need essential information
Our experienced team:
At Malomaat 411, we have built a team of professional call Agents who are highly motivated to solving customer queries most efficiently and reliably. We remain fully committed to motivating and recruiting the most talented and diverse team available in Afghanistan. Our team comprises exclusively of members with exceptional contributions to society and demonstrable expertise in the call center industry.
Our management team comprises professionals with extensive experience in handling these types of undertakings and projects in the most professional and profitable ways. The team draws on its diverse talent to offer our clients the uppermost quality of services.
Our values:
In Malomaat 411, our values and beliefs are very important to us. From the management team to all employees are committed to these values and these values are the same for everyone.
We always strive to be consistent with maintaining a professional yet friendly environment to encourage employees to participate in work, develop creative approaches and strengthen collaboration. With an energetic team, we see our work as a challenge and always strive to achieve the best results.