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Mankiewicz official Helpdesk app to allow internal team and clients to open support tickets and connect with support agents via video call
Mankiewicz HelpDesk
by Salman Hijazi
What is it about?
Mankiewicz official Helpdesk app to allow internal team and clients to open support tickets and connect with support agents via video call. Users with accounts can easily open up new tickets by providing information and selecting relevant images or videos. A support agent will review the information and lock the ticket to allow users to jump on a live video call. During the call, the user can utilize the cameras on their phone or tablet to provide more information on the issues they're having and get immediate feedback and resolution. This is the first version of the app and following versions will be hosting many more features.
App Store Description
Mankiewicz official Helpdesk app to allow internal team and clients to open support tickets and connect with support agents via video call. Users with accounts can easily open up new tickets by providing information and selecting relevant images or videos. A support agent will review the information and lock the ticket to allow users to jump on a live video call. During the call, the user can utilize the cameras on their phone or tablet to provide more information on the issues they're having and get immediate feedback and resolution. This is the first version of the app and following versions will be hosting many more features.
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AppAdvice does not own this application and only provides images and links contained in the iTunes Search API, to help our users find the best apps to download. If you are the developer of this app and would like your information removed, please send a request to takedown@appadvice.com and your information will be removed.
AppAdvice does not own this application and only provides images and links contained in the iTunes Search API, to help our users find the best apps to download. If you are the developer of this app and would like your information removed, please send a request to takedown@appadvice.com and your information will be removed.
