My JOIN

With My JOIN app, check your real-time usage and manage your subscriptions everywhere, anytime.

The My JOIN app allows you to:

- check your usage in real time,
- consult your plan’s details,
- manage your subscriptions
- add options for you and your family members in one click,
- top-up your Banana SIM by JOIN prepaid card,
- view and download your last 6 invoices and consult the invoice detail,
- block the SIM cards of your family members in case of loss or theft,
- contact our Customer Service or find the nearest JOIN store in one click,
- change your privacy settings at any time.


How to create your My JOIN app account?

- Download the My JOIN app for free
- Enter your JOIN phone number to identify yourself
- Enter the code received by SMS
- If you are the account owner, add the number of your account or last invoice to identify yourself and then you'll be able to see your invoices or add options
- Access your customer area everywhere, anytime