My Sky

My Sky is the quickest and easiest way to join our free loyalty programme, Sky VIP, securely manage your Sky products and services, pay your bill and get help if you need it.

Brilliantly simple and personalised to you, My Sky makes managing your account, paying your bill and getting help easier than ever before. Get instant access to the information you need, when you need it.

Key features:
• Message a Sky expert for help and support using Sky’s messaging service, leaving you free to go about your day and reply at your convenience.
• Join Sky VIP – the loyalty programme that gets more rewarding the longer you’re with us. It’s our way of saying thank you. Join now to discover your rewards.
• View and manage your Sky TV, Broadband, Talk and Mobile services, and see the offers and upgrades available to you.
• Check and pay your bills, view your future costs, and change your payment details, method and due date.
• Keep an eye on your broadband speed and usage.
• Track your Sky Mobile order from dispatch to delivery, and view your credit agreement.
• Check your service status, and keep up-to-date with the latest updates about your Sky account and services with in-app notifications.
• View and delete your Sky Go devices, reset your TV PIN, view and manage Remote Record, and pair your viewing card.
• Plus, find out how to set up and fix your Sky products and services using in-app Help & Support. And if you still need to contact us, we’ll put you in touch with a Sky expert right there in the app.

The My Sky app. Your Sky world in the palm of your hand.