mypensionID - my digital ID

mypensionID is the secure, simple and fast way to verify your identity for your pension
schemes. mypensionID also allows you to update your address in one place for all of your
pensions shown in your dashboard, whether at home or on the go. mypensionID is designed
to put you back in control of your data, you decide which pension scheme to update and with
what data.

Using innovative and proven mobile technology and biometrics, mypensionID offers a secure and convenient way for you to keep your pension scheme data up to date, ensuring
you never lose touch with your pension pots and control the information you receive. You
own and are in control of your data.

HOW TO REGISTER
If you have received an invitation letter from mypensionID, all you need to do is follow the
onscreen instructions to onboard with mypensionID. You’ll need the 12-digit Unique Security
code from the letter and you’ll need to verify your identity with a selfie and a valid government
issued photo identity document (passport, driving licence or national ID card).
After you’re set up, you can create a 5-digit passcode to log in faster in future.
THE BENEFITS
• Log in quickly and securely
• Instant verification - no interruption to your pension payments
• Saving you time and hassle - No need to send documents through the post
• Update your details as they change
• Call us straight from the app to speak to an adviser or use live chat function
• Update all pension schemes that you belong to (providing they are registered with
mypensionID).
The average person has 9 jobs in their working life. Updating pension providers with new
address details can be a cumbersome process, or one that is treated as low priority, and
often leads to individuals losing track of their benefits. When it’s hard to find a moment for
those small but important jobs, our app is here to help. It’s fast, convenient and secure, with
built-in security technology to keep your details safe and private.

KEEPING YOU SAFE ONLINE
We use the latest online security measures to protect your personal information and your
privacy. This includes preventing connections from the app on devices that we think have
been tampered with.
Your unique biometric details are converted into a non-identifiable biometric key that can only
be matched to you.
Your data is encrypted at rest and in transit.

Terms & conditions
mypensionID is owned by Target Professional Services (UK) Ltd.
We don't charge you for using mypensionID, but your mobile operator may charge for internet
services, please check with them. Services may be affected by phone signal and
functionality. Terms and conditions apply.
Please note: Our Mobile app is supported by devices running iOS.
If your phone has been subjected to unauthorised modifications (e.g. jailbroken or rooted) the
app will not be compatible with your device.
When you use this app we collect anonymous location data to help combat fraud, fix bugs
and improve future services.
mypensionID is owned by Target Professional Services (UK) Ltd (registered in England and
Wales (no 06321486), registered office unit 3 Sherrington Chambers, Sherrington Mews,
Manor Road, Selsey PO20 0FJ United Kingdom"