MyTech-Connect

MyTech-Connect is the combination of an application to remotely control your devices, and a Technicentre made up of experienced technicians, trained on your products, ready to answer all your questions about use, upkeep, maintenance and troubleshooting.
The MyTech-Connect App :
With the MyTech-Connect application , you can safely control and manage your connected equipment equipped with the MyTech-Connect regulation module (residential heating and air conditioning systems, lighting system, heating and water treatment systems for swimming pool, photovoltaic installation, etc. ). Make sure your product has the MyTech-Connect Inside logo on its packaging.
A quick installation and user guide is supplied with the Mytech-Connect . Additional information is available on the website: www.Mytech-connect.com including product tutorial videos, a list of compatible devices and videos to go further in the configuration.
The MyTech-Connect application ensures intuitive use and the most modern design; it is very easy to use it.
The application allows for example the remote control of a heat pump via a smartphone or tablet thanks to an intuitive interface: status of the machine, reading of all temperatures, operation of the circulation pump, modification of the temperature of the heating setpoint, choice of operating mode, alerts, programming of operating ranges, etc.

It is also possible to control lighting, automatic watering, a robot, a thermodynamic tank for domestic hot water, etc.

It also has in its parameters a vacation mode, which requires the start date and the end date of vacation as input data. You can also incorporate other events such as holidays or other stay-at-home days.
For this, a WiFi box is installed as standard inside your equipment.
All you have to do is connect it to your WiFi network by scanning the machine's QR code, entering the network's security code and pressing the button on the WiFi box to pair.


MyTech-Connect 's advanced logic allows it to communicate intelligently with the various connected devices, allowing it to optimize the operation of your heating, air conditioning or lighting installation.
The Technicentre:

Behind the Mytech-connect application , a technicentre made up of the most responsive technicians, trained regularly on your products, to ensure the proper functioning of your equipment throughout its lifespan. In the event of a breakdown on your connected equipment, you will be notified by the technicentre and you will benefit from fast and efficient remote troubleshooting without even moving a single finger.
Behind the Mytech app connect there is a powerful team to meet your needs and offer you the best service, and never any robots asking you a bunch of useless questions.
MyTech-Connect is compatible with the biggest European brands of heat pumps, water treatment, heating or cooling systems, etc.
In order to ensure a complete follow-up, all the technical operating data of the devices connected to MyTech-Connect are stored for 5 years:
• the history of all alarms
• internal sensor temperature probes
• the operating time of compressors, pumps, lamps, etc.
• user settings

Our technicians are there to monitor your equipment. They constantly monitor all connected devices, and are notified in real time of the slightest fault.
They can take control remotely to modify parameters in order to optimize performance according to your needs, make updates, verify proper operation and perform remote diagnostics, from our offices. As a result, we are more responsive, no need to send a technician on site to check the device, it saves time and money.
The Technicentre is also present to support you in the use and optimization of your products, to advise you by anticipating changes in the weather, for example, to send you user and maintenance manuals, to remind you of the dates of verification of your products,...