MyTown Smart City

MyTown is a powerful app that allows citizens to easily connect with their local governments and vice versa.

By its nature, the web, smart phones and social media are affecting the way politicians, city staff and citizens are interacting on a day-to-day basis. It has changed the expectations of residents and revolutionized how staff and political representatives deliver services to their citizens and are held accountable.

Already utilized by numerous municipalities across North America, MyTown is a free, user-friendly tool that provides citizens with access to a wide range of public notices and events, a customizable garbage and recycling calendar, school and bus alerts, public transit information, local park, trail and recreation information, links to their City’s social media pages, hospital wait times and much, much more.

MyTown also makes it simple for citizens to report a problem, like a pothole, a street light outage, parking concerns or sensitive information anonymously via the HotLine tool.


HotLine empowers citizens by providing them with the security of anonymity while providing local authorities with critical, real-time information.

Most Town Managers recognize social media as a valuable tool for broader citizen engagement. The benefits of easy access to Social Media, through MyTown, when engaging with the broader public is that it allows for more accurate, meaningful and accessible forms of engagement. CAO’s and municipal staff have found this to be particularly useful when seeking public input on proposals.

The level of access and transparency that MyTown provides across its multiple tiles allows residents to feel more connected to their community while staff and elected officials become better informed and more responsive, leading to better government and better communities.

MyTown, City Hall in the Palm of Your Hand.