On Track Mobile

The Ontrack Mobile App is the channel app for an Integrated Enterprise Resource Planning Platform that automates numerous business processes and function in real-time utilizing advanced technologies in the retail sales and distribution domain.

Ontrack Mobile is an all in one platform that empowers businesses to take a systematic approach in performing tasks with precision, expertise, and aplomb through this versatile and intuitive application which helps in the ordering, receiving, logistics management, delivery, tracking and report on various performance matrices.

Ontrack Mobile App becomes the point where the office encounters the field. The app is customer Centric and seeks to address operational inefficiencies encountered by field teams (supervisors, drivers, agents, retail and kiosks/spaza store attendants) and provides them with relevant information to plan, schedule and streamline their activities.

Some of the key app functionalities enabled include:

-> RICA Services
-> Receiving and acknowledging allocated stock
-> view the list stock and detailed information on each
-> receive push-notifications on relevant events regarding orders, routes, and delivery
process.
-> Allocating stock to sales team by supervisors
-> Value Added Services – Airtime and Data Bundle Sales
-> Field attendance Operations
-> Field Service automation
-> Monitoring of Geo-location team
-> Cash-Up and AOD Module
-> Bar Code Scanning
-> Attach photos, Images and Videos
-> In app chat with team members and management of trade news in real time.
-> Information broadcasts and animations
-> Record value customer feedback
-> Centralized Reporting Module
-> Fleet Management
-> Vehicle and Fuel Management
-> Route Planning and scheduling Module

The mobile App is supported by a robust Ontrack ERP platform to manage its back office operations which enables higher productivity, better business insights and Intelligence, advanced analytics and reporting, risk management and operational efficiency and agility
Key Module on the Ontrack ERP are:

-> Financial Management
-> Invoicing
-> Billing
-> Fees and Commission Management
-> Cash UP Management
-> Staff and Payroll Management
-> Supplier and Network Management
-> User Management
-> Product Management
-> Stock and Inventory Management
-> Supply Chain Management
-> Shipment, Tracking and Logistics Management
-> Warehouse Management
-> Supervisor/Driver/Agent and Sub-Agent Management
-> Sub-Distributor Management
-> Communication Manager
-> Fleet Management
-> Routing and Scheduling Management
-> Value Added Service Management – Airtime Sales, Utility Payment, Play Lotto
-> Reporting
-> Business Intelligence and Analytics
-> Modelling and Forecasting

New features will be gradually incorporated. We count on your contribution to improve this product. We’d love to hear any suggestions, questions or comments.