OnSite - Service Request

At Idox, we are committed to helping our customers now and into the future, with a product roadmap informed by user insight. With this in mind, we are delighted to announce the release of our next generation Onsite Apps which have been improved to bring you greater speed and consistency including:


• Speed and performance enhancements to deliver faster and better app experiences
• Greater control with case uploads and downloads, replacing previous sync functionality
• More responsive and enhanced layout enabling users to visualise and organise their workload more effectively
• Improved user interface bringing a cleaner and more consistent user journey across all the apps
• Increased search ability across a variety of data points, with the ability to ‘fuzzy’ search
• Improved annotation functionality
• An improved mapping experience with faster load times and the ability to view case officer and case locations together
• Based on customer insight, additional data fields are provided to give users a more comprehensive view of cases