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Orchestra Mobile Connect

Empower your frontline staff and create better first impressions, to ensure high quality and personalized customer experiences, with smart business apps from Qmatic

Empower your frontline staff and create better first impressions, to ensure high quality and personalized customer experiences, with smart business apps from Qmatic

Orchestra Mobile Connect

by Qmatic Group
Orchestra Mobile Connect
Orchestra Mobile Connect
Orchestra Mobile Connect

What is it about?

Empower your frontline staff and create better first impressions, to ensure high quality and personalized customer experiences, with smart business apps from Qmatic.

Orchestra Mobile Connect

App Details

Version
3.2.7
Rating
(1)
Size
11Mb
Genre
Business
Last updated
November 11, 2020
Release date
February 25, 2015
More info

App Screenshots

Orchestra Mobile Connect screenshot-0
Orchestra Mobile Connect screenshot-1
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App Store Description

Empower your frontline staff and create better first impressions, to ensure high quality and personalized customer experiences, with smart business apps from Qmatic.
Orchestra Connect is used for serving customers and allows for higher customer satisfaction scores, by allowing your staff to attend customers on the floor, where they are and on their terms, instead of behind a counter.

Your staff becomes more productive, by having information at their fingertips that makes it easier to provide great customer service. The Orchestra Connect app provides real-time status about waiting customers, customers currently being served and notifications on upcoming visits. There is also possibility to transfer customers as well as handle walk direct visits.

Orchestra Connect integrates with Flic, a wireless smart button. Simply by pushing the button, you can perform a host of tasks (e.g., calling the next customer in the queue, ending a visit, or capturing business information) without having to take your mobile phone out of your pocket.

Orchestra Connect is a mobile solution used with Qmatic’s customer journey solution, Orchestra. Visit qmatic.com for more information about our solutions and to find your local distributor.

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