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OTIS’ Emergency Passenger Assistance Line (ePAL) app is part of the life safety system that allows authorized personnel and emergency personnel to communicate with trapped passengers in OTIS elevators

Otis ePAL

by Otis Elevator Company

What is it about?

OTIS’ Emergency Passenger Assistance Line (ePAL) app is part of the life safety system that allows authorized personnel and emergency personnel to communicate with trapped passengers in OTIS elevators. ePAL is compatible with elevators that are equipped with Otis ONE Plus Video or Otis ONE Plus Voice IoT systems.

App Details

Version
0.6
Rating
NA
Size
37Mb
Genre
Business Productivity
Last updated
May 27, 2020
Release date
May 27, 2020
More info

App Store Description

OTIS’ Emergency Passenger Assistance Line (ePAL) app is part of the life safety system that allows authorized personnel and emergency personnel to communicate with trapped passengers in OTIS elevators. ePAL is compatible with elevators that are equipped with Otis ONE Plus Video or Otis ONE Plus Voice IoT systems.

ePAL is the application by which passengers communicate with authorized and emergency personnel via voice, video and text after the passenger pushes the elevator phone button. Authorized and emergency personnel can speak to the passengers directly or communicate via text message using the in-car screen. Authorized and emergency personnel are also able to view a live video feed from inside the car to check on the condition of the passengers.

In the unlikely event that passengers become trapped in an elevator ePAL keeps the lines of communication open and helps keep passengers calm and informed while help is on the way.

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