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OTRS Agent Note is a mobile client for IT service agents working with the Open Source Ticket System OTRS
OTRS Agent Note
by bluecue consulting
What is it about?
OTRS Agent Note is a mobile client for IT service agents working with the Open Source Ticket System OTRS. It is focused on providing a really streamlined access to tickets for adding notes and time accounting for mobile users without the need to use the regular OTRS web frontend. Therefore it is really fast and easy to handle.
App Details
Version
1.0
Rating
NA
Size
9Mb
Genre
Productivity Utilities
Last updated
July 5, 2016
Release date
July 5, 2016
More info
App Screenshots
App Store Description
OTRS Agent Note is a mobile client for IT service agents working with the Open Source Ticket System OTRS. It is focused on providing a really streamlined access to tickets for adding notes and time accounting for mobile users without the need to use the regular OTRS web frontend. Therefore it is really fast and easy to handle.
Features:
- Instant access to tickets: all, owner or responsible
- Adding notes with SIRI support
- Fulltext search in selected ticket scope
- Customizable subject and disclaimer for notes
- E-Mail integration
Support for http or https access to the OTRS web service (iPhone Handle required)
Disclaimer:
AppAdvice does not own this application and only provides images and links contained in the iTunes Search API, to help our users find the best apps to download. If you are the developer of this app and would like your information removed, please send a request to takedown@appadvice.com and your information will be removed.
AppAdvice does not own this application and only provides images and links contained in the iTunes Search API, to help our users find the best apps to download. If you are the developer of this app and would like your information removed, please send a request to takedown@appadvice.com and your information will be removed.
