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Passerelle Coach is used for advanced remote support for field engineers by service-desk operators or colleagues

Passerelle Coach

by SupportSquare NV

What is it about?

Passerelle Coach is used for advanced remote support for field engineers by service-desk operators or colleagues. The field engineers can carry smart glasses (or use tablets or other portable devices). Next to bi-directional audio/video and messaging support, the operator can send documents, take remote on-site pictures, store them for later reference, enrich them with annotations and show them on the device of the field engineer. Such annotations can even be made on the live video stream, resulting in an AR-like experience for the field engineer.

App Details

Version
2.3.1
Rating
NA
Size
89Mb
Genre
Business Productivity
Last updated
September 4, 2024
Release date
July 28, 2022
More info

App Screenshots

App Store Description

Passerelle Coach is used for advanced remote support for field engineers by service-desk operators or colleagues. The field engineers can carry smart glasses (or use tablets or other portable devices). Next to bi-directional audio/video and messaging support, the operator can send documents, take remote on-site pictures, store them for later reference, enrich them with annotations and show them on the device of the field engineer. Such annotations can even be made on the live video stream, resulting in an AR-like experience for the field engineer.

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