Phonak Remote

The Phonak Remote app turns your smartphone into an advanced remote control for your Phonak hearing aids supporting Bluetooth® wireless technology.

Compatible models:
- Phonak Audéo™ M-312
- Phonak Audéo™ M-R
- Phonak Audéo™ B-Direct

Depending on your hearing aid model and how they have been set up by your hearing care professional, you can use the following features in the app:

For all models:
- Volume adjustment of the hearing aids for both sides together or each side individually
- Program list with direct selection of available hearing aid programs (programs configured by your hearing care professional)
- Possibility to customize the name of the hearing aid programs in the app
- Easy adjustment of the environmental balance functionality of the hearing aid during streaming from an audio source (e.g. when using a Phonak TV Connector)
- Separate adjustment of the Tinnitus Noiser intensity when available on the hearing aid
- Check the average wearing time of the connected hearing aids in the app

Additionally, for Phonak Audéo M-312:
- Selection of available Bluetooth audio sources (e.g. audiobooks or music streaming) connected to the hearing aids

Additionally, for Phonak Audéo M-R (rechargeable model):
- Selection of available Bluetooth audio sources (e.g. audiobooks or music streaming) connected to the hearing aids
- Current battery levels
- Configuration of Auto-On when removed from the charger

Device compatibility:
Phonak Remote can be used on Phones with Bluetooth Low Energy (BLE) capability and is compatible with iPhone® 5s or newer running iOS Version 10.2 or newer.
If you want to look up if your smartphone is compatible, please visit our compatibility checker: https://marvel-support.phonak.com/en/audeo-m-cell-phone-compatibility/
The Phonak Remote app is compatible with Phonak hearing aids with Bluetooth connectivity. No body-worn streaming device needed.