Premware CRM

PW CRM
Track, Co-ordinate and Analyze your team Performance:

Team are assigned Activities, Visits, Task, Meetings with few clicks. Even get their geographical location and track their journey during the day on a map. You can also track how their time is spent, on which activities. Get notified instantly when they finish some task, meeting. No need to call many times in a day where he has reached and what he has done.
Feature highlights :-

1. Technician gets notified when a case is assigned, with all the relevant details regarding the

contact person, the problem reported address and other contact details.
2. When the technician visits the client, the visit can be recorded. He can Check-in when he reaches client place, check-out when he is about to leave from there.

3. Technician time and geographical locations get logged into CRM instantly.

4. Technician need to setup his daily Attendance with Photo and Bike Meter Photo.
3. Details of extra spares, any other charges or details of the solution provided can also be logged at the time of check out.
4. As soon as the task is completed Team Manager and the client gets notified for a Feedback.
5. Calls/SMS done from the Technician’s mobile are logged automatically to reduce the data entry and improve Customer analysis.

6. All information on Fingertips, Anywhere Anytime

7. Manage tasks, schedule meetings, get reminders with few click

8. The complete history of customer call or opportunity.

9. Track your employees. Unique check in and check out function to log tasks