PressOne Africa

PressOne transforms the way your customers communicate with your business. A PressOne number allows you to program your business personality into every phone call. You can set up what your callers should hear when they call your business; when you are off working hours; when there is a call queue, or when your device is switched off. Your team members can also receive your business calls on their smartphones with the same number anywhere in the world.

Get the high esteem you deserve. Like the big companies, you can have a phone number that sells your business as professional and credible whenever you make and receive your business calls.

PressOne is built to make life simpler for entrepreneurs in Nigeria. With the PressOne app, you will never have to worry about losing customers because your phone number is unavailable or because you are busy. You will never need to deal with sim card retrieval issues, sim purchase and registering several Sim cards, or buying several phones for your staff just to make and receive business calls.

With the PressOne app on your phone, the issues that make smooth communication tough become easy - You are able to:
Make and receive local and international calls
You can lose your phone but, you can‟t lose a PressOne number and all the data attached to the number. All your communication records are secured and safe on the PressOne app.
You have access to an Always-on number even when you are busy - Being busy is the typical lifestyle of an entrepreneur, however, staying reachable regardless of how busy you get is something every entrepreneur needs.
Set business hours and automate your “not available” message. Let your callers know what to do when you are unavailable.
Keep your customers engaged with an excellent welcome experience whenever they call your PressOne number.
Track all your call history from as far back as when you started using your PressOne number with ease.
You and your team can receive calls anywhere, whenever a customer calls your PressOne number
Offer excellent customer service to your customers, use call recordings to train and improve staff interactions with customers.

PressOne Benefits

Inbound calls & Outbound calls
PressOne users can easily make and receive calls from the app to business associates, clients and colleagues.

Set Welcome Greeting
PressOne users have a default message that warmly welcomes their callers. Users can also request a custom welcome greeting.

Set Available Hours
If you do not want to receive calls outside work hours, PressOne allows you to set your business hours. Customers who call your business outside these hours will get your "unavailable" message and can also leave their messages.

Unlimited Organised Call History
PressOne gives you access to unlimited call history. You can tell who first called you, how many times they called, and what time they called.

Number Sharing and Call Transfer
As a PressOne user, you can create up to 3 extensions on one number. You can assign your PressOne number to 3 team members anywhere in the world. When a call is received, it is transferred to the available team member so your customers can be attended to.

Record Calls
For training, quality assurance, and recalls, the PressOne app allows you to record business calls to the cloud. You can listen to calls made from any device that uses your PressOne number

Voice Messages
Your PressOne number allows your callers to leave you voice messages (Like voice notes) when you are not available to take calls.

Missed Call Notification
A PressOne number manages your missed calls for you. Whether your schedule is busy, your phone is switched off, or you had a poor network.

Buy Your Business Number(s)
As a PressOne user, you can purchase as many numbers as possible on the app

PressOne is built to make life simpler for entrepreneurs in Nigeria. Your business can be world-class, and it starts with a PressOne number. Get your PressOne number on the app now