PROOVN

Proovn’s cloud based communication platform provides a secure environment to communicate easily and directly with family members. This communication helps decrease the guilt a family member may feel from placing their loved one in a care center. Staff bios allow family members to have a more personal connection with the staff and a better understanding of who is taking care of their loved one(s).
Family members can communicate unique information about their loved one to staff so that a more personalized approach may be taken. Studies show that the best way to improve Resident and Family satisfaction scores is by having engaged and satisfied employees. The two top contributors to employee engagement are: first, the feeling of being a contributor; and second, being genuinely recognized. In today’s competitive market it is imperative that we are focusing on team member engagement to attract top talent and reduce turnover.