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Provide fast and secure remote support using live video sharing with augmented reality

RemotePC Vision

by IDrive Incorporated

What is it about?

Provide fast and secure remote support using live video sharing with augmented reality. Reduce downtime as well as travel costs, by identifying and solving issues in real-time. Offer successful assistance with the help of visual and written communication. Enable smooth collaboration by enhancing customer flexibility and interaction.

App Details

Version
1.6.1
Rating
NA
Size
125Mb
Genre
Productivity Utilities
Last updated
September 20, 2020
Release date
September 23, 2019
More info

App Screenshots

App Store Description

Provide fast and secure remote support using live video sharing with augmented reality. Reduce downtime as well as travel costs, by identifying and solving issues in real-time. Offer successful assistance with the help of visual and written communication. Enable smooth collaboration by enhancing customer flexibility and interaction.

Advantages include:
- Provide assistance in real-time.
- See the problem as shown by customers, instead of just talking about it, and improve productivity.
- Understand issues better with the use of annotations to mark real-world objects.
- Help customers collaborate more efficiently by sending quick messages.
- Create a more effective working environment with the use of text bubbles.
- Offer flexible support by letting customers pause the video and interact in real time.
- Foster strong cooperation by sharing documents and media files with customers.

Features:
- Real-time audio/video streaming.
- 3D arrows and hand drawing.
- Guide mode.
- Quick messages.
- Time Slice.
- Text bubble in 3D.
- Share pdf documents and images.
- HD VoIP.
- Security standards: TLS v 1.2/AES-256 encryption.

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