RRT

Rapid Response teams are required organise a complex combination of patients and staff that
are spread across a hospital, which can make it difficult to efficiently prioritise and organise
which patients should be seen by which staff. The RRT app is designed to facilitate this
process for the Rapid Response team by allowing them to create patient lists with all the
relevant data required to prioritise the patients in their care, and by allowing them to
allocate patients to staff that are available. Staff have the advantage of being able to see the
patient list and to have access to information and notes that relate to the patient’s urgency
status and resus status.
The RRT app has a number of features designed to streamline the process of allocating
patients to be seen by a healthcare professional. These include;

- Staff can set whether they are currently available thereby allowing the Rapid Response
team to easily see who is available to respond and who they can allocate urgent
patients to.

- Patient list is colour coded to show urgency status, with information on where they
are located, when they were last seen, what staff role they need to be seen by, and
when they should be seen next.

- Gives access to team notes on a given patient and there is the option to record
private notes that are viewable only to the person who entered them.

- Staff can set reminders to review patients that they have seen, they can also
reallocate patients to more appropriate healthcare professionals to see, and close
cases that have been concluded.

- Staff can set reminders to complete paperwork associated with cases they have
dealt with.

- Organiser role allows a team lead to manage new patients being added to the
patient list and to allocate healthcare professionals to see patients. This role is not
fixed and a selected staff member can login and select the organiser role when they
are required to fulfil this role within the team.

- Hospital teams can effectively manage access rights to the features of the app by
selecting the status of users. Users that they have not validated will not have access
to data or features of the app.

Hospital staff can register by downloading the app, and then using the sign-up process to
select their hospital and role. Registered users appear on a list of users that the hospital can
access and control via a web app. The hospital can then choose to grant access and select
the level of access for any given user, with the option to change or remove access at any
point. This gives the hospital complete control over who can access the information that the
RRT app holds relating to their hospital.