Sankofa IB

The exciting and innovative Sankofa IB mobile app will enhance members’ experience with Sankofa Insurance Brokers. There are several exciting functions, packaged into a very smart future proof app to ensure client service excellence!

1. Additional cover can be requested via the app or a request can be lodged to remove risk items.

2. Members will be able to lodge a claim on the app for various claim types.

3. The app has a built-in accident manager to assist the member to capture all the relevant information at the scene of the incident. This includes capturing third party details through the vehicle licence disk and driver’s licence disk scanning functionality, witness details, road conditions, geo-location, photos of the scene and more.

4. Members will be able to recommend new leads to Sankofa IB.

5. Vehicle and Motorcycle Pre-inspection – the member will be able to take photos of the vehicle/bike to capture the relevant details e.g. make, model and derivative. The full pre-inspection detail will be date and time stamped and signed by the member (digitally) before sending it through to Sankofa offices via email to assess.

6. Home Pre-inspection – the member will be able to take photos of the household items, per room and capture item values. The full pre-inspection detail will be sent through to Sankofa offices via email to assess.

7. Secure registration process with One Time Pin sent to the members’ phone and integrated database lookup to ensure the process is seamless.

8. Document Vault – the member can capture a photo on any new assets that have been acquired as well as upload the receipt. Members can keep a copy of their ID/passport or any other personal documentation.

9.Actionable Push Notifications (APN) – push notifications for reminders and events scheduled in the Document Vault.

10. An integrated self-service web portal compatible on tablets, laptops and PC’s.