Sefeko

Sefeko is a reliable, real-time guard-monitoring and incident-monitoring system that consists of web-based software and patrol hardware. Developed specifically for the tough African security environment, it is used by security guards on patrol and their supervisors.

Most security companies have sites distributed across a wide geographical region, so reporting on guarding activities across different sites and regions can be difficult. With Sefeko, security companies and their supervisors can manage all their sites from a mobile application.

The Sefeko mobile application enables supervisors to receive patrol, emergency and other important site notifications. It also tracks and monitors supervisors’ actions, so it can be used to log supervisor site visits and determine whether security incidents are receiving the necessary priority.

The application is simple, reliable and easy to use. It allows security companies to monitor service levels for any number of security guards, control-room operators and supervisors, and provide a proactive service to their customers.

Sefeko offers secure login with user auditing to keep users accountable for what they do and provide intelligent reports on security information.

Sefeko gives site owners and companies access to:
• The latest software and functionality
• Real-time GPS tracking of Sefeko’s handset location
• Site, route and patrol information
• Patrol reports and control-room reports (historic and current)
• Control-room incident management view

The following information will be displayed on the SITE OVERVIEW page:
• Site names
• Notifications received per site:
- Panic alerts
- Call-me alerts
- Sefeko handset battery-life update
- Guard patrol status

DETAILED INFORMATION can be found when selecting a specific site.

When selecting a specific site, the following will be displayed on the MAP VIEW page:
• Site name
• A map view and real-time location of the Sefeko handset
• Notifications received (dates and times)
• Incident summary
• Site patrol success percentage

When selecting the HANDSET VIEW icon, the following will be displayed:
• Site name
• Handset serial number
• Handset battery life and connection status
• Handset last event entry
• Commands (to reboot the handset or send a secondary reminder to start a patrol)
• Call option (to phone the Sefeko handset)

When selecting the INCIDENTS icon, the following will be displayed:
• Site name
• Site patrol success percentage
• Incidents received (panic, call-me, tamper, patrol, etc.)

The supervisor can action a response to an incident then close the incident on the application. Response options are available in a dropdown menu.

View the following when selecting INSPECT:
• Coming soon

View the following when selecting PATROLS:
• Coming soon

Sefeko’s mobile application adds real value to any security business by providing a way to monitor and measure guarding activities in real time and giving site owners peace of mind on how incidents were managed.