The SAM app provides users with a platform to request support, view support issues and maintenance reports, FAQs, user guides, operational instructions and service and product information
SMC SAM
What is it about?
The SAM app provides users with a platform to request support, view support issues and maintenance reports, FAQs, user guides, operational instructions and service and product information.
App Screenshots
App Store Description
The SAM app provides users with a platform to request support, view support issues and maintenance reports, FAQs, user guides, operational instructions and service and product information.
- Help me now button requests support by team
- Log-an-issue help user report and track issues with descriptive text or by taking a picture
- Support session dates can be viewed and added to your calendar or reschedule
- Notifications – users can be notified updates to support requests
- Track your support - users can easily see how many support requests have been reported and closed
- Support updates – see the latest communications on your support requests
- Technology news - keeps users up-to-date about changes and new products in smart home technology
- Notifications – users can be notified updates to support requests
- Access frequently asked questions, user guides and operation manuals easily
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