Smiley Reviews

Real-time feedback app specially built for aged care industry helping you analyse & improve quality across various domains in aged care

Smiley Reviews meets the demand of providing the most advanced and easy to use technology for Aged Care to measure and analyse consumer experience.

Gain valuable insight to improve consumer satisfaction and increase loyalty.

• Provides an open and safe avenue for consumers & their representatives to provide feedback
• Demonstrates that consumer feedback is welcome and that you care for them
• Assists with continuous improvement & building better relationship with consumers
• Meets Aged Care Quality Standards by showing that an effective Feedback Management System is in place
• Resolution focused Online Complaints Management System
• Saves time and effort of handling paper feedback forms
• Helps with strategic planning and overall management of Aged care services