Stayhome Customer

Stayhome Sale and Logistic Support Platform
The platform is made flexible so as to support any type of retailers, if you already own your delivery services and policies, you may use them on your store at your own rates. In case you are don't have the proper logistic to cover the whole island, we have a ready solution to assist you as well.

Stayhome Delivery Solutions for Sellers
With the new challengers of 2020, the need for secure and efficient home deliveries has become more than necessary. Unfortunately this requires time, capitals and logistics to set-up. We are presently working to bring the best solution in terms of cost and convenience point to point delivery, pick up and delivery points with partners.

Online Marketing
Marketing is an important part when running an online Store. People need to be aware of what you have to offer. While being part of stayhome.mu you will benefit from visibility of the website to promote your store, but you are not limited to this.
Various ways can be used to promote your businesses. Marketing can be done though:
• Social networks
• Messaging Services
• Mass mailing Services
• Advertising Campaigns
If you are new to online Marketing. You may be interesting in letting us do it for you. we will promote your product with tailor made solutions so as to boost your sale and improve your store visibility. Just contact our Marketing team for more details.

Stayhome.mu accept all kinds of payments
During these last years, a great number of cashless solution providers has established their solutions within Mauritius. Though it may be positive to have a large variety of payment option for a consumer, it can be sometimes a headache for businesses in terms of procedures, set-up and implementations. This is why stayhome.mu is pleased to accept all kind of payments through its gateway.

Stayhome.mu offers a safe and secure online payment that will meet your need at the best competitive rates.

You only need to give us your bank account, we will do the settlement for you at the end of each month. The reconciliation will be done by us.

We accept cash on delivery when doing the delivery. we can collect the cash, we will charge the same amount as you would for the credit card. We need to take that extra fee because of possibility of loss of cash, the handling and liability.

Customer Support Service
Because we care about your success that we do our best to support you. Our Customer Support Service aim to provide the best assistance to solve any issue you may have, we aim to help you set-up, run and develop with us.

Digital Store Set-up Assistance
A store can be set-up and running within hours but you don't have to do it alone, our teams will assist you and provide you will the necessary guidance to fully take control of your store and unleash its full potential. The site administration design is user friendly and very responsive making it very simple to setup.

Live Support 9AM - 9PM
You are entitled to our live support for any inquiries and assistance you may need. You can inquire also inquire about all the other services we provide through our Live support. Our team will do their best to assist you so do not hesitate.

Product info upload
Once you have set up your store. you still need to upload your product, Even though it can be done easily with the admin tool, our team will assist you. You only need to provide us with an excel/spreadsheet document with the relevant information and our team will process the upload for you as soon as possible.

Online Marketing & Advertising
A proper Marketing is the key to a successful web store. By joining the Stayhome.mu family, your store will benefit visibility through the stayhome platform and will be promoted together with us. You can still promote your own store through social networks or advertising campaign as well. If you need more visibility to boost your sale, you may be interested into considering our online marketing services as well.