Staytune

Staytune allows Hoteliers to connect with guests both INSIDE and OUTSIDE hotel property by providing LIVE virtual front desk agents to communicate through conversational chat and embedded video capability. Hotels can still use their well-trained receptionist remotely to interact with their guests or choose to outsource to accommodate during peak hours that ensures full presence during guest's entire stay.
Staytune is an enterprise SaAS solution that allows the hospitality provider to communicate virtually between hotel staff and guests. The solution is designed to build affinity through personalized and intimate knowledge of a traveler’s needs in real time. Staytune provides an enhanced layer of value to loyalty programs by leveraging data and customized profiles to offer personalized traveler experience outside the hospitality facility.

With easy to integrate RESTful API to Hotel's existing guest management platform, Staytune will provide real-time communication “human touch” starting from being greeted virtually upon guest check-in/check-out that integrates embedded video chat and pushes actionable recommendation alerts.

Staytune enables self-service for Guests with the ability to set custom travel preferences and budget for each trip. This will help Hoteliers become more “memorable” by personalizing guest preferences. With every digital interaction using Staytune by the guests, hotels will learn more about each guest, crafting a comprehensive guest 'profile' than ever before.

In addition, Staytune provides “out of the box” analytics with enriched guest data on hotel’s Guest Management system without adding complexity to the existing landscape. With enhanced guest data, hotels can identify the most essential and valuable guests to ensure action were well spent on recommendation offerings.