Superdrug MindCare

MindCare is a new app by Superdrug Online Doctor that offers you professional and dedicated mental health support from a doctor - whenever and wherever you need it. With MindCare, you can start to take the right steps to start improving your mental health in a secure and confidential environment.

The right support when you need it most
When you’re feeling low, overwhelmed or need support with your mental health, it can be challenging to know where to turn. It’s not always easy getting a GP appointment or talking about your mental health in a GP surgery. And finding the right private therapist can be a daunting task when you’re not even sure what’s wrong.

MindCare can help by letting you speak to a doctor whenever and wherever you feel comfortable to do so for an initial diagnosis, advice, fit notes or a referral. There’s no need to talk to anyone to book an appointment and finding one is as simple as tapping on the time that works best for you.

With MindCare, you can start getting the help you need in a way that’s personalised to you.

- MindCare is only available to people over the age of 18.
- MindCare is not a crisis service. If you need emergency support, please contact 999.

How does MindCare work?
In a growing world of online therapy and medical solutions, it can be hard to find a mental health service that you can trust, which is why using MindCare is straightforward, confidential and safe. With MindCare, you can be sure that you’re receiving expert advice from registered practitioners who will always have your best interests at heart. So how does it work?

To use MindCare, all you have to do is:
- Download the app for free
- Answer a few confidential questions about your mental health
- Create a Superdrug Online Doctor patient account (if you haven’t already)
- Book an appointment (£70) to speak with a GP
- Attend your video appointment

How can MindCare help you?
Looking after your mental health is as important as looking after your physical health, and MindCare helps you with this by making sure you always have access to the right doctors and advice. With so many mental health applications available and different treatment options out there, it can take a long time to find the approach that suits you. Our doctors make this more manageable by diagnosing your condition and guiding you to support that matches your needs.

They might suggest therapies that will help with your condition ranging from Cognitive Behavioural Therapy (CBT) through to online talking therapy, as well as providing private referrals for further care if you need it. And, if they think you need to take some time off to help your recovery, they can provide a private fit note/sick note for your employer.

MindCare can help you if:

- You’re concerned about a mental health condition such as stress, anxiety, depression or a sleep disorder
- You need a private fit note, private referral, diagnosis or advice
- You want to speak to a doctor in a confidential and safe space
- You’d like access to a mental health practitioner without leaving your home

GMC-registered UK doctors you can trust
All of our doctors are fully qualified GPs, licensed and registered with the General Medical Council (GMC). MindCare doctors won’t prescribe any medications for your mental health but will focus mainly on non-drug treatment options, such as talking therapies.

Confidentiality and data protection
MindCare is a confidential service. We will ask you for your GP’s details when you book an appointment. We do this so that we can write to them to let them know what our doctor has discussed with you to make sure you’re receiving the best level of care while also giving you a service that’s safe, reliable and tailored to your needs.

Download MindCare and start working towards improving your mental health today.