Surveyapp - Smiley Surveys

Create forms and surveys with Surveyapp to capture feedback anywhere. Works offline, without a Wi-Fi or cellular connection! 

Turn your tablet or phone into a smiley survey feedback kiosk and find out if your customers or employees are happy or not. Get live reports and instant alerts if happiness and service levels drop.

** Measure customer and employee experience easily! **
Install our kiosk survey app on your iPad or iPhone and use it at the point of experience to capture:

- Customer feedback in retail outlets/ shops, restaurants, banks, gyms, museums, tourist attractions and cinemas.
- Passenger feedback in airports, ferry terminals and train stations.
- Patient feedback in hospitals, Doctor/ GP practices and dental surgeries.
- Employee feedback in offices to measure employee engagement.
- Data and contact details at events and conferences and workshops.
Election results for exit polls at election polling stations.

** Customizable form builder **
Beautifully designed smiley surveys and feedback forms make your surveys approachable and engaging. Use your own icons, add images, fonts, and show off your brand using customized themes and layouts.

** Get the reason behind the rating **
Ask follow-up questions to find out why someone is unhappy, but also why they feel that way – and gain the insight and confidence to make the necessary improvements.

** Forms with high response rates **
Surveyapp has a typical completion rate of 40 times more than other survey methods.

** Multiple question types **
Surveyapp supports a range of question types including rating scales, smiley and open comments. Create your surveys online using industry standard metrics such as NPS (Net Promoter Score ®), E-NPS (Employee Net Promoter Score ®), CSAT (Customer Satisfaction Score) and FFT (Friends and Family Test).

** Real-time alerts **
Set up instant push notifications and email alerts to act on feedback and address issues before they escalate. Discover continuous insights for short term and long term action planning and keep your teams informed, motivated and data-driven.

** Powerful reporting and analytics **
Use Surveyapp's powerful web and app based analytics service to view responses in real-time. Create and schedule email reports, create wallboards and leaderboards to get a quick understanding of collected responses. 

HOW IT WORKS
Create your FREE Surveyapp account and your survey online.
Load your survey on our app and collect responses.
View results in realtime and address any service concerns as they happen.

FEATURES
Smiley survey kiosk app 
Capture feedback online or offline
Build forms and deploy on your tablet
Create multilingual surveys
Skip logic/ Conditional questions
Engaging and approachable survey interface, encourages interaction
Fully scalable - Run surveys on multiple devices
Full kiosk mode
Tamper proof - automatically detects fraudulent responses
Powerful reporting system to make sense of your feedback
Set triggers to receive instant email alerts
Real-time wallboards to give you a helicopter view of your service
Role-Based Access Control
Deploy surveys remotely
Excel Reports
PDF Reports
Custom icons, colors & fonts
Background images on survey screens

Get started in minutes - Create your free account now!

Net Promoter Score and Net Promoter System are service marks of Bain & Company, Inc., Satmetrix Systems, Inc. and Fred Reichheld.