The mobile app of OGRFS (Online Grievance redressal and Feedback System) is developed by Syndicate Bank (Govt of India Undertaking)
Synd OGRFS
What is it about?
The mobile app of OGRFS (Online Grievance redressal and Feedback System) is developed by Syndicate Bank (Govt of India Undertaking).
App Screenshots
App Store Description
The mobile app of OGRFS (Online Grievance redressal and Feedback System) is developed by Syndicate Bank (Govt of India Undertaking).
It serves a platform for public/staff to Lodge grievances related to Baking services, Complaints related to staff, technology issue related to Mobile Banking app, ePassbook app, SyndUPI app,Internet Banking and other Branch related issues/problems faced by customers/staff and provide solution for the same.
Key Features
1. Sign Up: One time sign up is required to get User Login.
2. Dashboard: A Dashboard for lodging and monitoring after login
3. Grievances lodged by the user is available under categories like Total, Pending, and Disposed.
4. User can track his/her grievance in real time mode.
5. Bilingual SMS and email acknowledgement at the time of lodging of grievance and its disposal.
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