Get live video assistance and solve all kinds of troubles fast and easy
TapCam
What is it about?
Get live video assistance and solve all kinds of troubles fast and easy. Show your expert what you see in real time with a camera on your smartphone. Both you and the expert see your camera video stream and can discuss the problem. Point to the object discussed with a visual mark.
App Store Description
Get live video assistance and solve all kinds of troubles fast and easy. Show your expert what you see in real time with a camera on your smartphone. Both you and the expert see your camera video stream and can discuss the problem. Point to the object discussed with a visual mark.
Receive help from your customer support agent, mechanic or technician where you are. Solve a problem in real time without too much explaining – just show it.
To get live video assistance:
- Make sure your expert offers assistance with Remote Assistant
- Create a room
- Inform the room number to your expert
- Your expert joins the room
- You both see in real time what you show and what the expert points to
During a live video session, enjoy advanced capabilities:
- Live remote pointer
- Stable video even with unstable network connection
- Return and replay of what was shown
Need advice from a mechanic, support agent, repair person, technician, doctor, insurance expert, land surveyor, engineer? There is a smartphone app for this. Download Remote Assistant to get it then and there.
Are you a mechanic, technician, or another professional and want to help your clients remotely? Download the app and provide the service of future saving your and your clients’ time!
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