Ulster Bank NI Mobile Banking

Take control of your banking. Our app makes your day-to-day banking easy, quick and secure.

It’s available to customers aged 11+ with compatible iOS devices and a UK or international mobile number in specific countries.

Keep track of your money
From being able to quickly check your account balances and transactions, to moving money between accounts, sending money securely to others and paying someone new up to £750 without a card reader or getting cash from an ATM without your debit card, our app gives you greater control of your finances.

You can manage your bills easily and check the details of Direct Debits and standing orders. If you need a hand with anything, our Secure Messaging tool lets you contact us in-app for any extra help.

You’re protected by our secure banking promise
With our app, you’re covered by our secure banking promise, which makes it one of the safest ways to bank. We monitor your account 24/7 for unusual activity and will refund any money paid out of your account as long as you keep your security information safe.

You can log in to the app safely with your fingerprint, face, iris or secure passcode and there is always a confirmation check to make sure you’re paying the right person or business.

Important things to know
• There is a maximum of 5 payments totalling £750 per day. You must be 16+
• Get Cash – withdraw up to £130 every 24 hours at our branded ATMs. You must have at least £10 available in your account and an active debit card (locked or unlocked)
• Touch ID, Face ID and Optic ID are only available on selected devices
• Not all features are available on the Vision Pro device
• Credit score available once opted in through the app, to customers over 18, with a UK address and is provided by TransUnion
• Spending – you must be aged 16+. Only available for Personal and Premium Current accounts
• You can freeze and unfreeze MasterCard credit cards and debit cards
• You can create one Travel Plan at a time, for a maximum period of 90 days which include up to 7 countries. Each country needs to be registered separately. The Travel Plan will apply to debit cards only, attached to accounts that are managed via mobile banking and only in your name. Joint account holders should register separately
• Managing your receipts is available to Business Banking and Premier customers only
• Our app is available to customers aged 11+ with compatible iOS and a UK or international mobile number in specific countries

Please make sure you accept the following permissions before starting:
• Allow the app to communicate through your network
• To find your nearest cash machine or branch, you’ll need to let the app find your location
• To ‘Pay your contacts’, the app will need access to your contacts list

Please note, the app contains images when logging in that may cause a reaction in individuals who are photosensitive. You can switch these off for your device by visiting the settings menu and the accessibility menu where you will be able to find motion and visual control settings (note this is not within our app but on your device’s settings itself). To download the latest app version, you should have an iOS device with OS – 15 and above.

By downloading this app, you’re accepting our Terms and Conditions, which can be viewed at ulsterbank.co.uk/mobileterms. Please save or print a copy along with the Privacy Policy for your records.