Deliver engaging customer service experience from anywhere with WeService
WeService
What is it about?
Deliver engaging customer service experience from anywhere with WeService.
App Store Description
Deliver engaging customer service experience from anywhere with WeService.
We understand that life exists beyond the desk and great customer care cannot be tied down to a desk!
Stay engaged with your customers and deliver support on the fly with the WeService app! You can bring your customers along with you - be it working from home or simply stuck in a meeting, you can deliver outstanding customer service experiences in just a few taps.
The key features of WeService include:
• Access and view your tickets
• Respond to tickets and update assignees
• Upload and view attachments on tickets
• Take a photo and attach it to a ticket
• Get push notifications on ticket updates
• A real-time list of activity on your tickets in your notification feed
• View the details of your tickets including comments with text and images
• Invite guests to follow the progress of their tickets - even without downloading the app!
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