Western Union: Self Service

You work hard enough for your money. That's why we’ve made it easier for you to request your money transfer from US and Canada-based senders to the Philippines wherever you are with the Western Union: Self Service app.

Whether you need to request funds from your sender, to find the nearest Western Union agent location, track a money transfer to a loved one, or need a refresher on fraud protection – We’ve got you covered!

Key Features:

* Only available for our Philippines receivers: Request Money from Your Sender in the US and Canada

Need funds? Make a direct money request from senders in the US and Canada (more countries coming soon). With our Western Union: Self Service app, it's never been easier to request money.

* Track Money Transfer

Enter the Money Transfer Control Number (MTCN) to track your money transfer in real-time. Know exactly when your requested money arrives.

* Redirect Transfers

In an emergency, ask your sender to redirect incoming cash transfers to your bank account. Redirect your money request to where you need it to be. Applies to digital transfers from the US only (for now).

* Find a Western Union Agent Location

Use the app to find your nearest Western Union agent location with just a few taps. Western Union agent locations are independent businesses providing money transfer services on behalf of Western Union.

* Protect Yourself from Fraud

The easiest way to protect yourself from fraud or a scam is to only help family and friends and to confirm an emergency before any transaction. Stay informed about common money transfer scams, such as unconfirmed emergencies, lottery winnings, online purchases, and more.

* Get in Touch with Us

No matter your question or concern, we're here for what's next. Contact a Customer Care representative today.

Change the way you receive money in the Philippines with the Western Union app! The request money function is only available for senders sending from US and Canada.

Services may be provided by Western Union Financial Services, Inc. NMLS# 906983 and/or Western Union International Services, LLC NMLS# 906985. See terms and conditions for details.

Western Union has offices worldwide and is headquartered in Denver, 7001 E. Belleview, Denver, CO 80237.

Do you have questions about our services? Contact one of our nearby Western Union agent locations. Use our agent location finder to find one nearby.