ZipDoc-Healthcare Messenger

ZipDoc is the FREE, MUST HAVE secure healthcare messaging app which is guaranteed to eliminate burnout. 90 seconds can save you 90% of your time coordinating care. You will have more meaningful control of your life. Designed for anyone in healthcare.

Created by a board-certified internist, with extensive hospitalist and medical director experience in various care delivery models. A champion of productivity and improving outcomes for the health and well-being of our patients and those providing the care thereof.

Primary goal for physicians and healthcare providers:
Create a mobile first solution which eliminates physician and provider burnout. Enhanced communication during the care coordination process. ZipDoc, now creates an opportunity to achieve the quadruple aim – improved patient experience, improved population health, reducing costs, and improving the health equity for the physicians, providers and health staff members to best deliver the care. Without health equity, patient care will be in jeopardy.

Primary goal for patients and family members:
Create a mobile first solution which streamlines your communication needs. Users can create their own care networks with friends, family members and their medical treatment team. This will allow for real time communication in the securest manner. Along with this, you can upload any file type in the profile tab called MyFiles. Now you have a centralized process of maintaining all of your medical records on one application. Should you ever need emergent healthcare, your treatment team can access your health records in real time. This will result in the best outcomes for you.

The INCIDENT FEATURE sets us apart and is guaranteed to eliminate burnout and improve key metrics.
Incident communication: This feature generally takes 90 seconds to create and saves 90% of your time coordinating care. It is really easy to use and has been shown to eliminate burnout by streamlining the current archaic methods of communicating in today’s healthcare world. Here is what you need to do:

• Choose recipients
• Choose action you want to communicate (such as notification for discharge, referrals, ER diversions etc.)
• Enter basic patient information (name, date of birth, etc.)
• Add any file types (images, videos, PDF, word, excel, etc.)
• Follow action-based template and record into device microphone
• Submit
• Delivery of audio and transcribed file in real time
• Cloud based storage of data with easy to retrieve search field
• Notifies recipients of unread messages every 24 hours (72-hour time period)

Additional benefits

• Great teaching tool for students, residents and fellows
• Used as a Continuity of Care Record (CCR)

Key metrics improved:

• Decrease emergency department visits
• Decrease admissions
• Decrease readmissions
• Improve bed days, length of stay, one day admissions
• Improve HCAHPS scores

Secure HIPAA compliant communication

• Secure texts
• Push notifications
• Monitor message delivery
• Message status (sent/delivered/read)
• Message expiration
• Group chat

File storage

• My Files feature (save any file type securely)
• Share any file within secure text or incidents
• Printable

Monthly report

• Record of communications
• Communication metrics

Users

• Patients/Family members
• Physicians
• Physician assistants
• Nurse practitioners
• Nurses
• Students
• Residents
• Fellows
• Dentists
• Chiropractors
• Device representatives
• Locums tenens representatives
• Palliative Care and Hospice liaisons
• Unit coordinators
• Health staff members (case managers, social workers, therapists)
• Administrators


ADDITIONAL INFORMATION
ZipDoc is currently certified to work in the U.S. and Canada. Users may download in other countries and access for free, though the user experience may be inconsistent outside the U.S. and Canada.