这是慧灵客服平台的客服端App,可接入终端用户的咨询和请求,在移动端处理处理用户的售前、售后等沟通事宜,作为Web客服系统的补偿,闭环客户端形态。
慧灵客服
What is it about?
这是慧灵客服平台的客服端App,可接入终端用户的咨询和请求,在移动端处理处理用户的售前、售后等沟通事宜,作为Web客服系统的补偿,闭环客户端形态。
App Screenshots
App Store Description
这是慧灵客服平台的客服端App,可接入终端用户的咨询和请求,在移动端处理处理用户的售前、售后等沟通事宜,作为Web客服系统的补偿,闭环客户端形态。
This is the customer service terminal app of Huiling customer service platform, which can access the consultation and request of users, and handle the pre-sales, after-sales and other communication matters of users on the mobile terminal as a compensation for the web customer service system and a closed-loop client form.
慧灵客服系统对企业客户服务售前、售中、售后过程中遇到的各种痛点,帮助企业快速部署上线客服中心,降低运营成本,提升企业与客户的沟通效率,打造企业“营销+服务”闭环。
Huiling customer service system helps enterprises quickly deploy online customer service centers, reduce operating costs, improve communication efficiency between enterprises and customers, and create a closed loop of "marketing + service" for enterprises.
慧灵客服系统移动端解决了企业移动办公的难题,兼容了许多PC工作台上的强大功能,7x24随时随地处理客户问题,提升客服效率。
The mobile terminal of Huiling customer service system solves the problem of enterprise mobile office, is compatible with many powerful functions on PC workbench, 7x24 handles customer problems anytime and anywhere, and improves customer service efficiency.
功能包括:登录、聊天会话列表、好友列表、聊天记录文件管理、密码设置、云端漫游、黑名单设置、用户查找、请求认证和审核等。
Functions include: login, chat session list, friend list, chat record file management, password setting, cloud roaming, blacklist setting, user search, request authentication and audit, etc.
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