24/7 Virtual Video Visits

Connect immediately with our medical providers for a live health care visit via your phone, tablet or personal computer 24 hours a day. Wherever you may be, Bon Secours Mercy Health 24/7 is there for you and your family. There’s no need for an appointment – it only takes minutes to sign up and connect!

For fast, convenient health care, simply download this app and enroll for free. When you need a virtual medical visit, tap the app and a 24/7 provider will be with you in minutes. It’s that easy to get peace of mind.

Visits are just $49 and may be covered by your health insurance. In-app credit card payment makes it easy and convenient and provides you with an electronic receipt you can submit to your health plan for possible reimbursement.

Choose a provider from an available list of board-certified physicians, licensed physician assistants and certified nurse practitioners. Depending on the issue at hand, our provider can diagnose, suggest follow up, and even prescribe medications that can be filled at a pharmacy near you.

A Bon Secours Mercy Health 24/7 virtual visit makes receiving care for common ailments affordable, convenient and fast. Common issues include:
• Bronchitis
• Cough
• Sinus infection
• Sore throat
• Urinary tract infection
• Vomiting
• Diarrhea
• Fever
• Pinkeye
• Flu
• Sprains and strains
• Cold
• Respiratory infection
• Headache
• Depression
• Anxiety
• Weight concerns
• Smoking cessation

Our Virtual Visit 24/7 app features include:
• Live video visits with secure messaging features
• Easy access to board-certified physicians, licensed physician assistants and certified nurse practitioners
• Service available 24/7, every day of the year
• Expert preventive care advice about recommend tests and immunizations such as flu shots, mammograms, etc.

If you already have an electronic medical record established through Bon Secours MyChart, a summary of your 24/7 visit will be posted to your electronic medical record. Bon Secours Mercy Health 24/7 takes your privacy very seriously. Your visit is secure and HIPAA compliant.

If you are an Apple Health user you will have the option to share important health information with your provider during your video visit. Sharing Apple Health data is optional but allows the provider to see heart rate, weight, and other health information to help them make a more accurate diagnosis.