ARC Field Force (Agency)

ARC Agency – Simplifying Agent Management for Maximum Efficiency

Running a successful agency means staying on top of agent performance, task assignments, and operational goals. ARC Agency is a powerful app designed specifically for agencies, providing comprehensive tools to manage agents, track progress, and optimize workflow, all in one place. Whether you’re handling lead distribution, monitoring task completion, or analyzing performance, ARC Agency empowers you to manage your team effectively.

Key Features:
Agent Registration & Onboarding Approval
Add new agents by capturing their name, email, and contact number. Once documents are submitted via the agent app, agency managers can approve and onboard the agents directly.

Training & Induction Management
Create training and induction modules tailored for your field agents. Assign programs to individuals or groups and track completion progress for each agent.

Target Assignment & Approvals
Assign company-provided targets to agents. Review submitted targets for approval or rejection, and monitor individual agent progress.

Payout Allocation
Manage and assign payouts or commissions received from the company to respective agents with clear record-keeping.

Toolkits & Resource Sharing
Create and organize resources under the toolkit section. Share important materials like PDFs, videos, or documents for agent use.

Live Meeting Scheduling
Schedule virtual meetings with agents for briefings, check-ins, or training sessions.

In-App Chatbot Support
Use the built-in chatbot to get quick answers to frequently asked questions, access toolkit materials, or chat with the bot for general guidance—available 24/7.

Task Assignment & Tracking
Distribute tasks to agents, split workloads, and monitor task completion to ensure efficient operations.

Performance Dashboards & Reports
Visualize agent performance with graphs based on targets achieved, product metrics, training progress, induction completion, and toolkit usage.

Transform Your Agency with ARC Agency
ARC Agency is built to streamline your operations, boost productivity, and ensure every agent is equipped for success. Take control of your team’s performance and empower them to achieve more.
Download ARC Agency today and elevate your agency’s efficiency!